View over Bodrum at night

Privacy policy

Protection of personal data

On this page, you can find detailed information about how Bodrum Leisure Club manages your personal data. We want to protect, at all times, the information you provide us when you deal with us in any way. Our practices are based on current legislation regarding personal data.

Why we collect data pertaining to you

We only collect the information necessary to carry out the following functions:

Inquiries and bookings

  • Contact with you prior to, during, and after your stay or service
  • Enhancing the guest experience

Tracking your use of our website

  • Analysis of your website activity and subsequent re-marketing to you
  • Enhancement and further development of the website

Newsletter sign-up

  • Distribution of a monthly newsletter to announce special offers, contests, and news.

 

Personal data collected

Inquiries and bookings

When you book a stay or a service with us, the information we record would typically be your name, email address, phone number, and credit card number.

We use this information to secure your booking, to ensure your security during your visit, and to make our required reports to the national statistical agency.

In certain cases – in order to provide the best possible service at all times – we record and keep private information such as details on our guests’ allergies, physical disabilities, and/or special requests and needs. Of course, we do so only when our guests voluntarily provide us with this information.

After your stay, we send you an email asking for your feedback about your experience with us. Sensitive information, such as passport details etc., will be deleted subsequently. You will not hear from us again unless you signed up to receive our newsletter.

All guest related data are stored in our customer database. In order to give you the optimal experience when dealing with us, we keep your data for as long as it is necessary and/or legally permitted, after which all data are deleted.

Tracking of website use

When browsing our website, you will be asked to consent to our use of cookies. Cookies are small files stored on your web browser to enable recognition of your IP address and collection of information about your internet activities. No personal information is saved in cookies.

By using cookies, we are able to measure traffic on the website and generate statistics and analyses reflecting the activities of our website users. This information is used to improve user experience on the website.

Newsletter sign-up

When signing up for our newsletter, you consent that Bodrum Leisure Club may send you a newsletter once a month. The name and email address you provide will be stored in the newsletter management system. This system stores and manages the information on behalf of Bodrum Leisure Club in accordance with applicable legislation on protection of personal data.

At any time, you can opt out of the newsletter subscription by using the link provided at the end of each newsletter or by contacting us directly.

 

Protection of your personal data

In order to protect your personal data against unauthorised use, Bodrum Leisure Club has applied internal rules and procedures for handling personal data in accordance with the General Data Protection Regulation. We also have data processing agreements in place with business partners handling personal data on our behalf.

We never collect personal data, unless you have provided it in connection with a booking, a newsletter sign-up, etc. And unless you give your express permission, personal data are never disclosed to a third party.

Requesting a status of your personal data in our possession

At any time, you have the right know which personal data we have collected that relate to you. Similarly, you are entitled to have us rectify incorrect information or to have us delete information we are not required to keep, according to the rules in relevant regulations for the recording of information in guest passports and travel documents.

 

Get in touch

If you have any questions or comments regarding our management of personal data, or if you have special requests with respect to the data pertaining to you, please reach out to us.

Bodrum Leisure Club
Præsteager 181
8200 Aarhus N
Denmark

CVR NR.: 30735188